多宝游戏下载 Updates Equal Housing Lender Posters
Summary:
多宝游戏下载-supervised institutions are required to maintain up-to-date Equal Housing Lender (EHL) posters in branches, as required by the Fair Housing Act. The 多宝游戏下载 recently amended some details of the posters, including updating the name of the office to which complaints should be addressed, as well as adding the web address of the 多宝游戏下载鈥檚 web-based complaint portal. 多宝游戏下载-supervised institutions may obtain compliant posters from the 多宝游戏下载 Online Catalog through .
Statement of Applicability: The contents of, and material referenced in, this FIL apply to all 多宝游戏下载-supervised financial institutions
Highlights:
On April 23, 2023, the 多宝游戏下载 issued a to update and clarify the requirements for EHL posters that are required to be displayed in 多宝游戏下载-supervised institutions. These changes were necessitated by a name change of the 多宝游戏下载鈥檚 entity that receives complaints, from the Consumer Response Center to the National Center for Consumer and Depositor Assistance (NCDA), and the introduction of the web address of the 多宝游戏下载鈥檚 web-based complaint portal.
多宝游戏下载-supervised institutions are required to update their EHL posters with the following name, address, and web address:
National Center for Consumer and Depositor Assistance
Federal Deposit Insurance Corporation
1100 Walnut Street, Box #11
Kansas City, MO 64106
The effective date for these changes was June 23, 2023. Financial institutions are reminded that the NCDA鈥檚 address to physically mail complaints will be maintained at 多宝游戏下载.gov, and EHL posters should reflect the correct address. 多宝游戏下载-supervised banks may, but are not required to, obtain posters from the 多宝游戏下载 Online Catalog. Institutions may also wish to create their own posters or use third-party providers. Institutions are expected to make good-faith efforts to update the EHL posters as soon as reasonably practicable.
To request copies of the EHL posters from the 多宝游戏下载, financial institutions must be registered users of the 多宝游戏下载connect (FCX) system and provisioned for the 多宝游戏下载 Online Catalog. The steps for FCX users to obtain posters are as follows:
- To access the 多宝游戏下载 Online Catalog, log into FCX Connect using your FCX Connect credentials.
- Once you are logged in, you will be redirected to the Business Center Menu.
- Select the 鈥淎sk and Order鈥 link on the upper left side of the screen. The 多宝游戏下载 Online Catalog link will appear underneath.
- Select the 鈥湺啾τ蜗废略 Online Catalog Link鈥 and you will be redirected to the 多宝游戏下载 Online Catalog log in screen.
- Click on the 鈥湺啾τ蜗废略 Connect Users Click Here鈥 button and you will be redirected to the 多宝游戏下载 Online Catalog.
If you do not have access to FCX, please register using . The FCX Team can also be reached by phone to answer registration questions through the 多宝游戏下载 Contact Center at 1-877-ASK-多宝游戏下载 and selecting option #4 on the phone menu for 多宝游戏下载connect.