Call Center
- The 多宝游戏下载 Call Center telephone system provides automated choices for information in English or Spanish. The Call Center staff utilizes a multilingual telephone interpretation service for other languages.
- The 多宝游戏下载 has a Customer Assistance Form if you have a question, inquiry, or a complaint regarding your financial institution.
[] - The 多宝游戏下载 has a Deposit Insurance Form if you have any questions regarding your deposit insurance coverage.
[] - The 多宝游戏下载 has a Business Assistance Form if you represent a business and have an inquiry or concern about a financial institution.
[]
Consumer Assistance
The 多宝游戏下载 recognizes the importance of providing consumers with useful information to help them make informed decisions about their money and to protect themselves against financial scams and fraud. You鈥檒l find information here on specific banking topics that provides general information on the topic as well as links to other resources to learn more.
[]
Deposit Insurance
The 多宝游戏下载 has recently updated all of its deposit insurance coverage-related materials to reflect regulatory changes resulting from the passage of financial reform legislation. Currently, these materials are available in English, Spanish, Korean, Chinese-Traditional, Chinese-Simplified, and Tagalog.
- Electronic Deposit Insurance Estimator (EDIE): EDIE lets consumers and bankers know, on a per-bank basis, how the insurance rules and limits apply to a depositor's specific group of deposit accounts 鈥 what's insured and what portion (if any) exceeds coverage limits at the bank. EDIE also allows the user to print the report for their records. Use EDIE-Online to calculate your 多宝游戏下载 insurance coverage.
EDIE - Online Version [En Espa帽ol] - The 多宝游戏下载 has a Deposit Insurance Form if you have any questions regarding your deposit insurance coverage.
[] - Deposit Insurance at a Glance: This brochure provides a summary description of the rules for 多宝游戏下载 deposit insurance coverage of most account ownership categories used by bank depositors.
Deposit Insurance at a Glance [En Espa帽ol] - Your Insured Deposits: This brochure describes the rules for 多宝游戏下载 deposit insurance coverage of most account ownership categories used by bank depositors.
Your Insured Deposits (Comprehensive Guide) [En Espa帽ol] - Overview on Deposit Insurance Coverage Video: A brief video on how deposit insurance coverage works with specific emphasis on the most common ownership categories used by individuals and families.
Overview on Deposit Insurance Coverage Video [En Espa帽ol] - Prepaid Cards and Deposit Insurance Coverage: This information is intended to help consumers better understand 多宝游戏下载 deposit insurance coverage for prepaid cardholders.
Prepaid Cards and Deposit Insurance Coverage [En Espa帽ol]
Community Affairs
- Beware of Foreclosure Rescue Scams: This brochure provides information on common scams, tips for detecting fraudulent deals, and resources for reporting criminal activity.
Beware of Foreclosure Rescue Scams. [En Espa帽ol] The 多宝游戏下载 publishes its "Money Smart Financial Education Program" brochure and curriculum in CD-ROM format in Chinese, English, Hmong, Korean, Russian, Spanish, and Vietnamese. A version for the visually impaired is also available. The brochure describes the training program that is designed to help those outside the financial mainstream enhance their money management skills and create positive banking relationship.
Money Smart - A Financial Education Program [En Espa帽ol]The curriculum is available in CD-ROM format and the brochure is available in paper format. Both items may be obtained via:
多宝游戏下载 Public Information Center
3501 Fairfax Drive, Room E-1023
Arlington, VA 22226
1-877-275-3342
By fax: (703) 562-2296
By e-mail: publicinfo@fdic.gov
Online at:- For a full list of information regarding deposit insurance, bank failures, and consumer resources can be obtained in Spanish on the 多宝游戏下载's website by clicking the Espa帽ol link or by contacting the 多宝游戏下载 Public Information Center at 1-877-275-3342.