The 多宝游戏下载 is working cooperatively with all of the state and federal banking agencies and other organizations to determine the status of the financial institutions located in the affected areas. In an effort to provide information to those affected by the hurricanes, we are developing information and providing links to answer your questions about your banks.
The Web site will be updated frequently as information is made available.
| - The 多宝游戏下载 and NeighborWorks庐 America created the Navigating the Road to Housing Recovery Guide (Guide) to assist consumers impacted by hurricanes Katrina, Wilma, and Rita. The Guide will also be a valuable tool for financial institutions, counselors, and other organizations working with consumers. |
| June 15, 2006 - Lessons Learned From Hurricane Katrina: Preparing Your Institution for a Catastrophic Event |
Federal Financial Institutions Examination Council (FFIEC):
Frequently Asked Questions for Bank Customers in Areas Affected by Recent Hurricanes
Updated September 23, 2005, 4:00pm EDT
Helpful Banking Tips from the 多宝游戏下载 for Hurricane Victims
More Tips from the 多宝游戏下载: Replacing IDs, Checks, Cards and Other 鈥淭hings鈥 Financial
Helpful Tips and More Tips from the 多宝游戏下载 for Hurricane Victims - PDF 86k (PDF Help)
Updated September 16, 2005, 2:30 pm EDT
Bank Status
As of March 9, 2006, 多宝游戏下载 analysis shows 214 financial institutions with offices affected by the hurricanes (100 by Katrina; 87 by Rita; 27 by both). There are 85 branches that remain closed (77 by Katrina; 8 by Rita). There are 45 temporary branches open by 21 institutions.
If you are looking for Credit Union information please refer to or 1-800-827-6282 to look up credit union information and websites.
Financial Institutions Affected by Recent Hurricanes - Customer Contact and Branch Information
- Federal Reserve Bank website with routing number search capabilities
多宝游戏下载 Actions:
The 多宝游戏下载 has issued letters to bankers encouraging them to work with borrowers in the areas hit hard by the storm. In turn, consumers and business owners experiencing difficulties beyond their control should feel free to actively reach out and work with their financial institutions.
For further information, please visit:
Banking Guidance
US Treasury Urges Waiver of ATM Surcharges for Katrina Evacuees
Federal Reserve and Federal Home Loan Bank Phone Numbers 鈥 Bankers Only
鈥 Operation status and other information on the impact of hurricanes in the region
State Banking Information
Insurance Help
Insurance Contact Information and Help Lines
Government Agencies Providing Help:
U.S. Treasury: 149k (PDF Help)
Hurricane Public Service Announcements
鈥 Bank-related fraud hotline: 1-800-964-多宝游戏下载
鈥 OTS Hotline: 1-800-958-0655; Monday-Friday; 8:00am to 5:30pm CT
State of Louisiana Find Family Call Center: 1-866-326-9393
- the Federal Government's website dedicated to helping Americans understand more about their money 鈥 how to save it, invest it, and manage it to meet their personal goals.
- 1 (800) 4FEDAID
Public Message:
The 多宝游戏下载 has produced a public message that will be broadcast in areas affected by recent hurricanes.
Public Service Announcement - MP3 Version 435k
Public Service Announcement - WAV Version 5mb
Transcript of Public Service Announcement
Contacting the 多宝游戏下载
As part of the 多宝游戏下载鈥檚 efforts to assist bank customers and bankers affected by recent hurricanes, the agency is providing a new 24-hour consumer hotline. The 多宝游戏下载鈥檚 toll-free Call Center can be reached at 1-877-ASK-多宝游戏下载 (1-877-275-3342). The 多宝游戏下载 also has a e-mail form for customers and bankers to submit questions.
If you e-mail us with an inquiry and would like to check the status of your case you may call 1-800-378-9581 between the hours of 7:30 and 4:30 CST. Please have the reference number (SCC2005W-****) readily available.