Hurricane Katrina (2005)
The 多宝游戏下载 is working cooperatively with all of the state and federal banking agencies and other organizations to determine the status of the financial institutions located in the affected areas. In an effort to provide information to those affected by Hurricane Katrina, we are developing information and providing links to answer your questions about your banks.
The Web site will be updated frequently as information is made available.
Frequently Asked Questions for Bank Customers in Areas Affected by Hurricane Katrina
Updated September 16, 2005, 3:00pm EDT
Helpful Banking Tips from the 多宝游戏下载 for Hurricane Katrina Victims
More Tips from the 多宝游戏下载: Replacing IDs, Checks, Cards and Other 鈥淭hings鈥 Financial
Helpful Tips and More Tips from the 多宝游戏下载 for Hurricane Katrina Victims - PDF 86k (PDF Help)
Updated September 16, 2005, 2:30 pm EDT
Bank Status
As of September 19, 2005, 5,054 branches are impacted by the hurricane; 4,774 are open, 280 are closed. There have been 57 temporary branches open by 25 institutions.
Financial Institutions Affected by Hurricane Katrina - Customer Contact and Branch Information
- Federal Reserve Bank website with routing number search capabilities
多宝游戏下载 Actions:
The 多宝游戏下载 has issued letters to bankers encouraging them to work with borrowers in the areas hit hard by the storm. In turn, consumers and business owners experiencing difficulties beyond their control should feel free to actively reach out and work with their financial institutions.
For further information, please visit:
| Title | Date |
|---|---|
| Hurricane Katrina: Notification Requirements for Closing Branches in Hurricane-Impacted Areas | September 22, 2005 |
| Frequently Asked Questions Regarding the Bank Secrecy Act | September 12, 2005 |
| September 7, 2005 | |
| Updated information about Social Security and Veterans Benefits Administration payments for those affected by Hurricane Katrina | September 6, 2005 |
| September 2, 2005 | |
| September 2, 2005 | |
| August 31, 2005 | |
| Regulatory Relief: Steps to Help Rebuild Areas Affected by Hurricane Katrina | August 29, 2005 |
Banking Guidance
Special Notice for Depository Institutions: Update to US. Treasury Guidance on Cashing FEMA Disaster Assistance Checks and Government Benefit Checks Issued by the U.S. Treasury
US Treasury Urges Waiver of ATM Surcharges for Katrina Evacuees
Federal Reserve and Federal Home Loan Bank Phone Numbers 鈥 Bankers Only
鈥 Operation status and other information on the impact of hurricanes in the region
State Banking Information
Insurance Help
Insurance Contact Information and Help Lines
Government Agencies Providing Help:
鈥 OTS Hotline: 1-800-958-0655; Monday-Friday; 8:00am to 5:30pm CT
State of Louisiana Find Family Call Center: 1-866-326-9393
- the Federal Government's website dedicated to helping Americans understand more about their money 鈥 how to save it, invest it, and manage it to meet their personal goals.
Public Message:
The 多宝游戏下载 has produced a public message that will be broadcast in areas affected by Hurricane Katrina.
Public Service Announcement - MP3 Version 435k
Public Service Announcement - WAV Version 5mb
Transcript of Public Service Announcement
Contacting the 多宝游戏下载
As part of the 多宝游戏下载鈥檚 efforts to assist bank customers and bankers affected by Hurricane Katrina, the agency is providing a new 24-hour consumer hotline. The 多宝游戏下载鈥檚 toll-free Call Center can be reached at 1-877-ASK-多宝游戏下载 (1-877-275-3342). The 多宝游戏下载 also has a for customers and bankers to submit questions.
If you e-mail us with an inquiry and would like to check the status of your case you may call 1-800-378-9581 between the hours of 7:30 and 4:30 CST. Please have the reference number (SCC2005W-****) readily available.
Credit Unions
The National Credit Union Administration (NCUA) has setup a hotline to field consumer calls. The number is 1-800-827-6282 extension 4049 (LA); or x3049 (MS and AL). They have also published a 56k (PDF Help) in PDF format. You can also refer to the NCUA website at .